Registered Organisation Users: Payments are sent every month via Bank Transfer or PayPal. Donations made 14 days before the payment day will be paid. So please bear this in mind when making end dates. An email will be sent to you confirming payment. 

If a Standard User is fundraising on your charities behalf payments will be made when their campaign ends. Please refer to the Standard Users guide below for reference. If you want to arrange payments sooner please contact your campaign manager.

Standard Users: Payments will be made when your campaign ends so please set your end date accordingly. Payments are made 14 days after your end date, sometimes it sooner! If you are a verified user please contact us if for more info.

Please note: There is one payment cycle every month.

If you need to know more, please email us at

Comment List

  • safiya zaynab 27/03/2014

    Salam i am having difficulty in donating online pls help…i dont hav credit card only debit card maestro…jzkr

    • Support 27/03/2014

      Hello Safiya,

      At the moment does not support Maestro cards as it is being phased out replaced by Visa and MasterCard.

      We are sorry for any inconvenience caused.

  • Support 18/05/2014


    As you’re raising money for FOA the money will go straight to them when your campaign ends. If you want to raise money for a personal cause you can enter you PayPal address in your My Account page.

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